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The ERICC Helpdesk is available to support you with a range of services including evidence-based technical support and research support.
Technical Support
Support related to technical aspects of programmatic work. Services within these categories concern the design, implementation, scaling, and evaluation of programmes.
Programme Analysis: evidence-based technical advice and analysis to inform programme decisions on design, implementation, and evaluation. This includes analysis of specific programmatic challenges as well as analysis of contextual factors affecting implementation of planned activities.
Services include:
- Behavioural science and behavioural change strategies
- Data use for decision-making and programme course correction
- Organisational learning and adaptive management
- Problem-driven analysis of specific delivery bottlenecks
Measurement & Metrics: technical advice on tool development or refinement of metrics and measures for programme monitoring, evaluation, and continuous learning. This includes measures for outcomes as well as routine monitoring data that can help inform continuous improvement and course correction discussions.
Services include:
- Data quality assurance
- Development of metrics and measures for programme MEL
- Development of research interview protocols (qualitative and quantitative)
- Measurement development, adaptation, and validation
- MEL systems
- Preparation of data for analysis and publication
- Remote data collection
- Teacher classroom observation measurement
Costing & Value for Money (VFM) Work: technical advice on how to apply cost-efficiency and cost-effectiveness in programme design, implementation, and evaluation. Cost analyses compare different intervention options and cost-per-outputs to assess which are the most scalable and best value for money, and cost efficiency studies analyse real costs and identify efficiencies.
Services include:
- Cost-efficacy studies
- Cost-efficiency studies
- Cost benefit analysis
- Programme cost analysis
Impact Evaluation Advice: technical advice to help design and develop the tools and methodologies required for impact evaluations.
Research Support
Support for gathering, understanding, and/or integrating research or evidence for policy or programmatic work. Services within these categories offer support with primary research, secondary research analysis, research synthesis, and research capacity sharing.
Primary Research: conducting limited, short-term qualitative or quantitative studies to further understand context and challenges, including focus groups or phone surveys.
Services include:
- Qualitative research
- Quantitative research
- Mixed methods research
Design and Development of Replication Studies: support for the design and development of replication studies in order to expand understanding and reliability of evidence.
Design, Adaptation, and Implementation Research: application of research to the design and development of programmes
Services include:
- Human centred design (client responsive project design, prototyping, nimble RCT)
- Programme strengthening, learning, and scaling functions
- Implementation science studies
Small-scale Follow-up Studies: secondary analysis of existing data sets and findings from other research programmes and/or programme evaluations.
Evidence Review & Uptake: conduct evidence reviews, synthesis, and meta-analysis, as well as translate evidence for programme and policy guidance. This category of service draws on new ERICC-generated evidence from Component 1 as well as existing evidence.
Services include:
- Evidence reviews
- Evidence scoping
- Evidence scaling
- Evidence translation
- Evidence-based programme guidance
- Integration of research into programme design
- Policy-relevant programme guidance
- Theory of change development
Research Capacity Sharing: training on research approaches, methodologies, and current research on specific themes within EiE.
Available topics for research capacity support include:
- Accountability
- Child and youth psychosocial support
- Conflict-sensitive education and peacebuilding
- Continuity of education services and system level resilience
- Cost-effective delivery
- Data, monitoring, and evaluation
- Distance learning/COVID-19 programme adaptation
- Early learning, early primary education, and ECCD
- Education structures, governance, planning, and administration
- Formal, informal, and non-formal education
- Information communication technology (ICT)/EdTech
- Gender- and disability-sensitive education
- Mental health and wellbeing
- Political settlements
- Protection and inclusion
- Quality and learning
- Refugee education
- Social-emotional learning
- Teacher training and professional development
- Youth and adolescents: empowerment, education, and training